Aloes will exchange or refund items when notified within three days

after the good has been delivered. All goods must be returned unworn,

tags still attached, and in perfect condition. Please contact us via email

to aloesthelabel@gmail.com for return requests !

Clients are responsible for return shipping charges. If there was a mistake

on the part of Aloes or in the case an item was faulty or damaged, client

will be reimbursed for both delivery and return shipping charges.

Please note that we do not accept liability for shipping loss or damage of

returned goods. Aloes will not refund international duties and taxes. For more

information on reclaiming international duties and taxes, please contact

your local customs bureau.

We only accept returns for the following reasons:

1. Issues with Size/fit.

we  accept a return for an exchange of the same item; only in the event that it is no longer available in the original color, other color/s that may be available for that design.

Please be reminded that an exchange offer is only applicable under the circumstance that item wished to be refunded is still available. We regret to inform you that in the event that an item is out of stock, we will not be able to process a refund. We would gladly provide you with a store credit for your next purchase.

2. Defective item.

We will process the exchange of the same item in perfect condition once we are notified.

3. Incorrect item.

We will process the exchange of the right item once we are notified. 

**Please take note that measurements may differ up to 0.8 inches and the true color of an item may slightly differ due to photoshoot lighting and discrepancies from individual computer resolutions.

The above-mentioned are not considered defect attributes and are therefore non-eligible for returns.

Please return goods to:

Jln. Elang Laut 7 no. 49, PIK
Jakarta, Indonesia 14470


Sales items are eligible for exchange or online-store credit only. Sale items

must be notified back to Aloes within 3 days of receiving orders, and follow

the same qualifications as returns on non-sale items (detailed above).

 Items marked FINAL SALE are not eligible for return.


ALOES is not able to alter or cancel orders once they have been placed.

Refused packages are subject to a restocking fee.

Please take note that an exchange offer is only applicable under the circumstance of unfitted sizes and manufacturing defects.